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Frequently asked questions
Who makes Kiss Selfcare products?
Every product is formulated by our founder, Dr. Zuleika Alvarado, a licensed pharmacist (PharmD), and handmade in small batches in the USA by pharmacist technicians.
Who are these products made for?
Zuleika formulated them for her own skin and her community in Puerto Rico: every skin tone, oily to dry, including sensitive skin. If you are treating a skin condition, check with your dermatologist or pharmacist first.
Are your products vegan and cruelty-free?
Yes. Our products are plant-based, vegan, and always will remain cruelty-free. They are also free of parabens, phthalates and added alcohol.
Do your products contain preservatives?
Magic Foam is water-based, so it is preserved with Optiphen, a paraben-free and formaldehyde-free preservative system, to keep every batch safe. Water-based skincare without a preservative grows bacteria, and we won’t sell that.
How do I use the Hydro Glow+ serum?
Apply one drop on your forehead and both cheeks, and gently work it into your face. Use morning and night on clean skin, ideally after the Magic Foam cleanser.
Can I use Kiss with retinol, acids or prescription products?
Yes. Both steps are gentle and designed to support your skin barrier. Cleanse with Magic Foam, apply your treatment product, then the serum. If you’re unsure, text us and our pharmacist will answer.
Which size should I choose?
The Magic Glow Duo Small is about a 30-day supply and the Large is about a 60-day supply.
What if it doesn’t work for me?
You have 180 days from delivery to ask for your money back, even if you opened and used the product. Email or text us and we’ll make it right. Details are on our Returns page.
How do I place an order or ask a question?
Call, text or WhatsApp us at (888) 783-9532, or email hello@kiss.care.